106 E. Liberty, Suite 206
Ann Arbor, Michigan 48104
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OUR MARKET NICHE IS DEFENDING AND EDUCATING
THE CREDIT AND COLLECTION INDUSTRY

The Law Offices of Charity A. Olson, P.C., specializes in consumer law defense litigation and consulting. There is no other law firm in Michigan dedicated to this practice area. We also represent businesses of all types in simple and complex litigation matters.

After years of big firm practice, Charity A. Olson made three key observations that motivated her to start this firm.

  • First, Michigan does not have any law firms that are dedicated to the defense of consumer law claims. We meet this need in the credit and collection industry. Please click on our Consumer Claim Defense tab for more information.

  • Second, the few law firms that have litigation departments that handle these types of claims make no distinction between the needs of the large client and those of the smaller client. We recognize these differences and meet these needs for each client.

  • Third, there is no law firm in Michigan that provides educational resources to clients to help them avoid becoming a defendant in consumer litigation. Please click on our Education, Compliance and Training tabs to learn how we are making a difference in our client’s business by teaching how to avoid becoming defendants in consumer law actions.

Our firm was formed to meet the needs of the credit and collection industry so they can focus on making money.

A LAW FIRM WITH A LITIGATION DEPARTMENT IS NOT THE SAME AS A CONSUMER LAW DEFENSE FIRM

Large law firms that defend credit and collection lawsuits typically relegate these actions to their litigation department. These same attorneys defend against a host of other kinds of lawsuits as well and may not be as versed in consumer law as you may otherwise need. Plaintiff’s attorneys that bring these claims typically specialize in these claims and are aware of the tricks and traps.The Law Offices of Charity A. Olson, P.C., has extensive expertise defending against consumer law claims alleging FDCPA, FCRA, TILA, RESPA and TCPA violations. We are the defense specialists that lenders, loan servicers, credit card companies, debt purchasers and collection agencies turn to when they are served with a consumer law complaint.

WE RECOGNIZE THAT LARGE CLIENTS AND SMALL CLIENTS HAVE DIFFERENT NEEDS AND WE CATER THOSE DIFFERENCES

Our large clients typically have in house counsel and are frequently the target of numerous lawsuits. They are well aware of the court procedures involved in defending against such cases. Our smaller clients are not sued nearly as often. As a result, these clients need to speak with us on a more frequent basis. We make ourselves available to our clients in a way that only a smaller boutique law firm can. We answer questions and provide our clients with the necessary advice so guide them through the litigation process so they can make intelligent and informed decisions.

WE OFFER FLEXIBLE FEES AND PLANS THAT ALLOW SMALLER CLIENTS TO OBTAIN THE SAME SERVICE AND RESULTS AS OUR LARGE CLIENTS

Funding the defense of such lawsuits can be a problem for smaller clients. We realize that the legal budget of our larger clients far exceeds that of our smaller clients. We deliver unparalleled customer service to all of our clients, irrespective of size. In a boutique law firm such as ours, we provide our clients with the financial flexibility to hire us, without the budget crushing costs of larger law firms.

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